·          Do it right the first time -- set the right process in place to meet your commitments (schedule and customer)

·          Keep your engineering resources on innovation by reducing sustaining tasks

·          Make customers happy by exceeding their expectations (the product/software does not fail)

·          Add the proper resources to supplement the software/firmware engineering teams.

·          Automate where it makes sense.   Rely on manual tests where necessary.

·          Set up labs for developers and testers to set a standard for product release.

·          Ensure that all development artifacts are version managed.

·          Perform Gap Analysis between were you are today and where you want to be tomorrow.

Work closely with cross functional groups to understand where they want to go and deliver options for getting there with higher level quality and satisfied customers.

Improve collaboration with cross functional, cross generational, and cross ethnical groups.

Knowledge, experience, and ability to listen, find the gaps, and present solutions enhance products and teams.